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Details Managing a Mediation Process (Peacemaker's Toolkit)

Managing a Mediation Process Managing the Mediation Process offers an overview of the process of mediating interstate and intrastate conflicts. Each of its six chapters covers a different step in the process, identifying what needs to be done at that ...

21,80 EUR*
Details Streamlined Process Improvement

The next evolutionary step in process improvement--from one of the field's most influential figures Six Sigma broke new ground in reducing process variation, but it doesn't account for improvements in key processes; Lean is effective, but fails to ...